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Suzanne Lucas

Evil HR Lady

Suzanne Lucas spent 10 years in corporate Human Resources. She has hired, fired, and analyzed numbers for several major companies. She founded the Carnival of HR, a bi-weekly gathering of HR blogs, and her writings have been used in HR certification and management training courses across the country.

Managing the Downside of HR: When Employees Clash
Cultural Competence

Managing the Downside of HR: When Employees Clash

by Susan Lucas (Evil HR Lady) Dear Evil HR Lady,If clashes keep occurring among team members, (whether due to personalities, ages, nationalities, communication or work styles), who is best able to identify, address, and formulate solutions? Should conflict resolution be addressed by our manager or by members of the work team? What behaviors should be […]

Suzanne Lucas · April 12, 2011
8 min read Read More
Managing the Downside of Diversity: When Employees Clash
Cultural Competence

Managing the Downside of Diversity: When Employees Clash

If clashes keep occurring among team members, (whether due to personalities, ages, nationalities, communication or work styles), who is best able to identify, address, and formulate solutions? Should conflict resolution be addressed by our manager or by members of the work team? What behaviors should be attempted before I decide to leave the organization?

Suzanne Lucas · November 15, 2010
8 min read Read More
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